This migration guide will help you import your organization’s email, contacts, and calendars from webmail providers to Gmail in G Suite. You can use this guide if your organization previously used email in a web browser from one of these webmail providers:
- A Gmail account (ending in @gmail.com)
- Another G Suite account
- Webmail services that use POP3, such as Yahoo!®, Apple® iCloud®, and AOL®
- Internet service providers (ISPs) that use IMAP, such as GoDaddy®, Rackspace®, 1&1®, or Bluehost®
(Note: For enterprise IMAP servers, see Migrate from IMAP servers to G Suite instead.)
You can help your organization migrate their old mail, but users need to import contacts, calendars, and incoming mail themselves.
Step 1: Tell users to forward their incoming email
Forwarding new mail helps ensure that you receive messages sent to your old account during and after the move to G Suite.
If your users previously had...
Tell them to…
@gmail.com or G Suite accounts
Webmail accounts that aren’t @gmail.com or G Suite
Do a search on how to automatically forward emails from their webmail service
Step 2: Tell users to import their calendars and contacts
If your users want to...
Tell them to complete the steps to...
Import contacts from their old accounts to G Suite
Import calendars from their old accounts to G Suite
Step 3: Help users import their old mail
If you want to...
Then you should...
Migrate your users’ mail to G Suite and their old accounts support IMAP
Must be super admin
Allow your users to migrate their own mail from their old accounts to G Suite
You should only use this option if: