We keep your domains locked to keep them secure. Locked domains can't be transferred to another registrar or account. When you make changes to a domain's settings, such as updating nameservers or contact information, we automatically unlock and re-lock the domain name. To transfer your domain name, however, you must unlock it.
- Log in to your My Products page.
- If you aren't automatically directed there, make sure to select the My Products tab.
- On the Domain Settings page, under Additional Settings, click the Edit link next to Domain lock.
- Click the toggle to Off.
Note: Allow up to 1 hour for changes to complete.