Client Success Services Support Portal

Getting Started 3

• How to Report an Issue or Submit a Work Order Request
• How we prioritize your Issue & Bill for Support Services
• Choosing between Managed Workplace or Client Success Services?

FAQ 5

• What is CLIENT SUCCESS SERVICES (CSS)?
• What is Support Priority?
• How to Request a Support Credit or Refund of Support
• How do I know when I have used up my Prepaid Client Success Service Hours?
• What is PER USE Rates for Client Success Services?

FAQ 3

• What is the difference between G Suite and Google’s free apps?
• Can I purchase individual G Suite apps?
• Can I replace my current software with G Suite?

Migrations & Setup 17

• Deployment Strategy Workshop
• G Suite MX record values
• Authorize email senders with SPF
• Choose your primary domain
• Add your logo

See all 17 articles

Admin Console 6

• Admin Console Overview
• Add Users to G Suite
• Add several users at once
• Reset a User's Password
• Add an Email Alias for a User in the G Suite Admin Console

See all 6 articles

My Google Account 4

• How to Change or Reset your Google Password
• How To Enable 2 Step Verification
• How to Generate a Google Account App Specific Password
• How to Download or Backup your Google Account

Chrome 8

• How to Install Chrome on Windows
• How to Install Chrome on Mac
• Sign in to Chrome
• Chrome Bookmarks
• Print to a PDF and Save in Google Drive

See all 8 articles

Gmail 31

• Welcome to Gmail
• Gmail Overview
• How to Compose an Email in Gmail Classic on a Computer
• Create a Gmail Signature
• Advanced Gmail Search

See all 31 articles

Google Calendar 5

• Create & Edit Events
• Personal Reminders
• Share & View Calendars
• Manage event notifications
• Google Calendar Learning Center

Google Drive 12

• Google Drive Learning Center
• Google Drive Cheat sheet
• Upload files to Drive on the Web
• Store files on your desktop
• How to Open Files in Google Drive on the Web

See all 12 articles

Google Sites 10

• How to Create a Site with The New Google Sites
• Name your site
• Select a layout
• Select a background image, header type, and theme
• Add, reorder, and nest pages

See all 10 articles

Classic Google Groups 2

• Google Groups Learning Center
• How to Find and Join Google Groups

Plans & Services 3

• How to Get Support with Managed Workplace
• What is Maintenance
• When is Scheduled Maintenance for Managed Workplace?

Account Management 31

• Create a SaskTech Servers account
• Open my product
• Delete products in my SaskTech Servers account
• Find my Support PIN
• See my SaaSTech Servers receipts

See all 31 articles

Domains 32

• Registering domain names
• Unlock my domain
• Change domain contact information
• Update contact information for domains with privacy
• Renewing my expired domain name

See all 32 articles

Web Hosting 0

SSL & Security 0

Email Accounts 0

Marketing Tools 0

Site Builders 0

Managed WordPress 0